Adapting these tools, according to IBM, is also important for recruiting. Hotshots coming out of universities are accustomed to working across these new networks—and are likely to look at a company that still relies on the standard ’90s fare of e-mail and the phone as slow and backward.
I still use email and the phone, but I understand what they are saying. 9 out of 10 communications with my college students was via text messaging and Facebook.
And at least 5 out of 10 of my communications with staff was via text, Twitter and Facebook as well.
I know some churches have done away with work email and are now communicating and collaborating on inter-office wikis.
What is your pervasive form of communication with friends, family and co-workers?