I know I have been talking about Apple a lot, and for a good reason if you have read some of my latest posts. Then I came across this today:

Yes…It’s The Experience

Long-time visitors to this Web site realize, “It’s all about the experience” for Apple’s retail stores. That’s what differentiates Apple stores from others. Now there is proof, with this unadulterated gushing from a blogger who visited the Pasadena (S. Calif.) store. And then read his follow-up, which is even more interesting.
[Jan 8, 2006]

Yeah…that was me gushing over the store in Pasadena…haaa. Haaa. See, I told you they have good customer service. They even read our blogs.