Archive - June, 2009

The Beautiful and Intriguing Simplicity of Twitter

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[image by Robyn Twomey]


The thing about Twitter is that it is beautiful in its simplicity, and powerful in its capability. Not everyone gets it at first…or second…or third time. But if you stick with it, it will pay off for you.

I was struck the other day with some of the common themes around the uncertainty of those who first tweet (What’s it all about?), as well as some of the subtleties that attract people to it.

Couple of things:

One, Twitter is sort of weird the first time you try it. I mean, when have you ever before sent out something in 140 characters or less to lots of friends. Okay, maybe text messages and Facebook status updates. But there is something unique about Twitter. Here is a sample from my article in Collide Magazine from March/April, and from Time Magazine’s latest cover story on Twitter.

Why Twitter? Shaping Your Narrative One Tweet at a Time

“working on my blog,” was the first tweet (Twitter slang for an update) I typed out on the mircoblogging tool Twitter on December 9, 2007. In fact, I remember clearly where I sat in our home at that moment and what thoughts of curiosity, hesitancy, and narcissism ran through my head as I posted those simple little words. It doesn’t seem like much does it? In fact, I used only 18 of the allotted 140 characters, unsure if anything I had to say was worthwhile at all. I had two questions for myself: Who is going to read this? Who cares? In and of itself, one tweet is just that: one tweet. But in the context of all the tweets that compose my growing Twitter profile, a more complex portrait of my life began to emerge, forming a narrative that is the beginning to a relational connectivity with others online, (and most likely in person) that is easier to achieve than it was before.

How Twitter Will Change the Way We Live

The one thing you can say for certain about Twitter is that it makes a terrible first impression. You hear about this new service that lets you send 140-character updates to your “followers,” and you think, Why does the world need this, exactly? It’s not as if we were all sitting around four years ago scratching our heads and saying, “If only there were a technology that would allow me to send a message to my 50 friends, alerting them in real time about my choice of breakfast cereal.”

Second, I think that if you think of Twitter as only isolated, short, 140 character messages at a time, then you are missing out on it’s beauty. In my opinion, it’s about the totality of your narrative you are creating. The more you tweet, the more there is to shape that story. Again, here is a sample from my Collide Magazine article below, and one from the Time Magazine cover story…I love the phrase “ambient awareness.”

Why Twitter? Shaping Your Narrative One Tweet at a Time

We all have the privilege to sit with people on a daily basis as they share various snapshots of their life with us. In fact, some of my fondest memories of being a college ministry director involve sitting across from a student at a coffee shop as we engaged one another over a cup of coffee and conversation. Those were memorable times, but one coffee talk chat was hardly enough time to even begin to get a sense of who that student was. Instead, I needed multiple trips to the coffee shop with them. One standalone conversation was just a short chapter in the larger narrative of that student’s life. But when compiled, all the conversations began to paint a beautiful portrait of who they were and what kind of story they were living.

How Twitter Will Change the Way We Live

And yet as millions of devotees have discovered, Twitter turns out to have unsuspected depth. In part this is because hearing about what your friends had for breakfast is actually more interesting than it sounds. The technology writer Clive Thompson calls this “ambient awareness”: by following these quick, abbreviated status reports from members of your extended social network, you get a strangely satisfying glimpse of their daily routines. We don’t think it at all moronic to start a phone call with a friend by asking how her day is going. Twitter gives you the same information without your even having to ask.

In your opinion, what makes Twitter so amazing?

And if you happen to be in Los Angeles September 11-12, come out and hear me speak on Twitter at the Christian Web Conference.

faithHighway: Utilizing Technology to Advance the Kingdom

If you take a second and look over to the right side of this blog you will see an advertisement for faithHighway. faithHighway is a great company, doing great work in the area of technology and ministry. They also scored me a free ticket to the ECHO Conference as well. I took a few minutes to interview them about their company, their products, and their mission. Check them out and see how they can help you or your church.

Without having to look at the history and FAQ’s on faithHighway’s website, can you tell us what the primary mission/vision behind faithHighway is?

faithHighway strives to further the Kingdom of God by helping churches reach their target audience through custom website design, custom print services, content services, streaming media and TV, and logo/branding packages.

I tend to think of web development when I hear faithHighway, but you are involved in a lot more than that. Give us a glimpse of the other things that faithHighway is doing?

We are most excited about the launch of our newest applications. By the fall, we will be equipping churches with a robust church management software called faithHighway360, as well as a social networking application, or iConnect360. fH360 will empower church leadership with the ability to update multiple platforms simultaneously, while tracking the most recent visitor trends, member giving, church attendance and much more. iConnect360 allows church members to interact throughout the work week, providing each member with their own profile and personalized dashboard, complete with customizable subscriptions to ministry and media updates.

What do you think faithHighway’s typical client is? Or who are you specifically trying to reach?

faithHighway has worked with over 14000 churches and ministries. Due to our custom solutions, we build each website around each church’s unique size and vision. We can accommodate every church, from pre-launch church plants to mega-churches.

What is it that you think separates faithHighway from other brand marketing and web developing companies?

faithHighway is the leading custom web provider for churches and ministries. Through professional consultation, expert design, unlimited training, tech support and storage, plus proprietary software, faithHighway provides a team for each client to work alongside, empowering them with every aspect necessary for a successful website and brand.

Exploring the Online Characteristics of Generation F/Y, and Their Implications-Part 1

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[image by jblyberg]


As I mentioned yesterday, I thought it might be a good idea to explore more thoroughly the “online characteristics” that come out of Gary Hamel’s article, The Facebook Generation vs. the Fortune 500.

Now, anytime we try to generalize things about the Church…it is often just that. A generalization. Lots of churches may exhibit these qualities, and many churches don’t. But let’s start the conversation and see what happens.

So let’s begin with the first characteristic:

  1. All ideas compete on an equal footing–On the Web, every idea has the chance to gain a following—or not, and no one has the power to kill off a subversive idea or squelch an embarrassing debate. Ideas gain traction based on their perceived merits, rather than on the political power of their sponsors.

Now, if you have spent anytime in the Church…on staff, volunteering, or just attending, this becomes pretty obvious, pretty quickly. Not all ideas compete on equal footing, and often many ideas aren’t even allowed to enter the conversation. Where I have often seen this played out is in the ideas between staff/church members of different “ranking”, i.e. ordained vs. non-ordained, associate vs. executive, senior pastor vs. youth pastor, volunteer vs. staff, etc. Though this is not to become a versus situation, it often breaks down into that when ideas are not allowed to be shared and considered equally among all staff members, volunteers and attending members.

I have struggled a lot in my time within the PCUSA denomination the last 8 years. I have intentionally chosen not to be ordained, but that automatically at times leaves me out of the conversation with those who are ordained. It has often been a place where ideas don’t, and can’t compete on equal footing. Not only can ordination become a roadblock, but so can seniority, gender, age, education, etc. This just isn’t typical in mainline denominations, but it’s pretty typical in non-denominational Bible churches as well.

But one thing the Church needs to understand is that it makes ABSOLUTELY NO SENSE to the younger generations that all ideas can’t be encouraged, shared, and taken very seriously. The ideas coming from the junior high ministry (whether student or staff) are just as important and valuable as those on the senior staff and elder boards. Why? While pastors, deacons and elders are in rooms sharing ideas, often excluding others, younger generations are online changing the world. Starting groups, meeting in person, and transforming the communities around them.

So why would they want to come to Church and participate, when those in leadership don’t allow them to actually participate. Participation for the younger generations doesn’t meet just kowtowing to senior leadership, but actually contributing and participating in not only the brainstorming and decision making process, but in carrying it out also.

For the younger generations, the Church can often just be seen as “red tape.” Nothing is more discouraging than a person bringing a great idea to senior leadership, and having that idea shut down (if it’s even heard) as it navigates it’s way through the CEO/Business Management models that most churches operate from. Pretty soon, these people just take their ideas online where there is no “red tape”, and start changing the world…without the Church.

So how can you…how can the Church encourage an environment where all ideas compete on equal footing?

One of the things we attempted at my last church (Bel Air Presbyterian Church in Los Angeles) was Blue Sky/storyboarding meetings, which was basically an adoption of Disney’s Imagineering develops new rides. I’ve heard different rules for the meetings, but the basic idea is that all ideas are to be shared, and there is no such thing as a bad idea. When all ideas are shared, eventually the best ones will naturally rise to the top…but at least they have the opportunity to be shared and discussed in an open environment which has often not the been the experience of many people in the Church.

What are some practical things that can be done in the Church to encourage this process?

Early Bird Registartion for Christian Web Conference Ends Friday

cwc_badgeSeriously, it’s only $40 if you register by Friday.

The Christian Web Conference will be at Biola University September 11-12.

The conference is tagged as Bright People Engaging Big Ideas, and should be a great time. I will be speaking on what else of course…Twitter. My talk will be, Twitter: Collaborate, Connect, and Resource via Your Story. Join me, and some other speakers such as Anne Jackson, Andrew Jones, Abraham Piper, Cynthia Ware, Tim Challies, Charles Lee and many more.

Exploring the Online Characteristics of Generation F/Y, and Their Implications for Ministry

This world of social networking is a world of little to no hierarchy, and the leadership that exists is one that is centered within the groups in the online communities, and encourages a leadership style that is horizontally structured, striving to give equal voice to everyone involved. In terms of its impact to the world outside of it, these online social networking sites encourage a bottom’s up style of leadership, where change comes from grass root movements within the sites and moves out into the world. If a student does not feel empowered in any of the relationships that exist in his or her day to day life, they are going to find it online where there are little to no rules, and no parental control or authority to tell them what, when or how to do something. Students are masters of their own universe and they shape their profile and identity around the idea that they are valuable to the group and can offer meaningful opinions.

This is crucial for youth workers to understand. Most churches operate using a hierarchical approach, where structure and authority are organized in a top-down manner. In most cases, this means that the voices that are given the most importance and are usually the most heard are those of the senior pastor, the ordained staff or those in positions of employed leadership. This is not the case for MySpace or Facebook. Everyone has a voice and place along the continuum of leadership in these communities. When Nouwen states that “The way of the Christian leader is not the way of upward mobility in which our world has invested so much, but the way of downward mobility ending on the cross,” I would argue that online social networking sites offer in terms of leadership a trajectory more aligned with downward mobility than most church structures. This is what happened in our ministry in 2006 when one of my students decided to create for us a Facebook profile without my knowledge. This is often what scares most youth workers away from these sites, knowing that they can’t control what happens online, and that the power and position they hold in the real world, means sometimes nothing in the virtual world. But looking back over the last year I am thankful that he took the initiative and didn’t feel like he had to get approval through me. (The New Media Frontier: Blogging, Vlogging, and Podcasting for Christ)

That’s what I wrote about two years ago in my chapter Navigating the Evolving World of Youth Ministry in the Facebook-MySpace Generation. As you can see, I think the combination of the online world and Generation Y/F has huge implications for ministry. On Tuesday I posted Values of Generation Y/Millenials That Will Help Transform Work and Church, and it got some good reaction online via blogs, Twitter, as well in some personal conversation that I had. And then yesterday, ChurchCrunch commented on the post and topic with Hiring, Managing, and Keeping Staff from the Facebook Generation.

So I’ve decided to look at this issue at length, and in depth a little more. There are lots of issues here that intrigue and excite me. Leadership and management styles. Generational stereotypes, especially around Generations Y/F. The leverage of technology and social media in reshaping all of the above. As I mentioned, all of these things have HUGE IMPLICATIONS FOR THE CHURCH.

So over the next few couple of weeks I’m going to look again at the article The Facebook Generation vs. the Fortune 500, and I’m going to revisit the 12 work-relevant characteristics of online life that Gary Hamel says represent this Generation F (Y, Millenials–whatever you want to call them). But I’m going to look at each one through the lense of Church, ministry, theology, and see what we can learn, and why this generation is often at odds with those current generation of leaders pastoring churches today.

In case you forgot what the 12 characteristics are, here is the list to refresh your memory:

  1. All ideas compete on an equal footing.
  2. Contribution counts for more than credentials.
  3. Hierarchies are natural, not prescribed.
  4. Leaders serve rather than preside.
  5. Tasks are chosen, not assigned.
  6. Groups are self-defining and -organizing.
  7. Resources get attracted, not allocated.
  8. Power comes from sharing information, not hoarding it.
  9. Opinions compound and decisions are peer-reviewed.
  10. Users can veto most policy decisions.
  11. Intrinsic rewards matter most.
  12. Hackers are heroes.

I look forward to exploring this topic with you.

Clay Shirky: How cellphones, Twitter, Facebook can make history

Great TED video interview with Clay Shirky at the TED@State event. Clay has been super influential in my thinking, especially after I read his book Here Comes Everybody last year. I highly, highly recommend this book. It is a must read for anyone in a leadership position. I wish more church leaders would read it. What he says is what is happening in leadership and organizations all over the world.

Check out the video.

I have been reflecting on his writings for a long time, and I have been especially interested in two specific topics he talks about in the book. Architecture of participation and communities of practice. I have more thoughts on a theology of these for the Church (but that’s for another post).

I wrote Clay an email last year to tell him about his influence on my thinking, and he promptly responded with a nice email in return.

When asked about what has had the biggest impact with what is going on right now in Iran–blog, Facebook, Twitter)–this was Clay’s response:

It’s Twitter. One thing that Evan (Williams) and Biz (Stone) did absolutely right is that they made Twitter so simple and so open that it’s easier to integrate and harder to control than any other tool. At the time, I’m sure it wasn’t conceived as anything other than a smart engineering choice. But it’s had global consequences. Twitter is shareable and open and participatory in a way that Facebook’s model prevents. So far, despite a massive effort, the authorities have found no way to shut it down, and now there are literally thousands of people around the world who’ve made it their business to help keep it open.

The Values of Generation Y/Millenials That Will Help Transform Work and Church

I saw a tweet yesterday by Joel Black in reference to a blog post by Alan Hirsch regarding Leading Gen-F. Alan’s post was in reference to this great article, The Facebook Generation vs. the Fortune 500 by Gary Hamel.

In the article, Hamel says this:

The experience of growing up online will profoundly shape the workplace expectations of “Generation F” – the Facebook Generation. At a minimum, they’ll expect the social environment of work to reflect the social context of the Web, rather than as is currently the case, a mid-20th-century Weberian bureaucracy.

If your company hopes to attract the most creative and energetic members of Gen F, it will need to understand these Internet-derived expectations, and then reinvent its management practices accordingly. Sure, it’s a buyer’s market for talent right now, but that won’t always be the case—and in the future, any company that lacks a vital core of Gen F employees will soon find itself stuck in the mud.

With that in mind, I compiled a list of 12 work-relevant characteristics of online life. These are the post-bureaucratic realities that tomorrow’s employees will use as yardsticks in determining whether your company is “with it” or “past it.” In assembling this short list, I haven’t tried to catalog every salient feature of the Web’s social milieu, only those that are most at odds with the legacy practices found in large companies.

Hamel goes on to list these 12 characteristics as follows (read the article for the explanation of each one):

  1. All ideas compete on an equal footing.
  2. Contribution counts for more than credentials.
  3. Hierarchies are natural, not prescribed.
  4. Leaders serve rather than preside.
  5. Tasks are chosen, not assigned.
  6. Groups are self-defining and -organizing.
  7. Resources get attracted, not allocated.
  8. Power comes from sharing information, not hoarding it.
  9. Opinions compound and decisions are peer-reviewed.
  10. Users can veto most policy decisions.
  11. Intrinsic rewards matter most.
  12. Hackers are heroes.

Great stuff…and I totally agree with his conclusions.

I’m technically of Generation X, but I definitely think (in many ways), operate, and feel at home with Generation Y or Millenials. This is probably due to the fact that I have worked in youth ministry for 15 years–the last 7 in Los Angeles as a college pastor to USC, UCLA and LMU students primarily. They have some interesting philosophies on leadership, managment, work, etc. that I share with them.

Continue Reading…

Do Ministers Talk Too Much?

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[image source]

In the great book, The Way of the Heart: Connecting with God Through Prayer, Wisdom, and Silence by Henri Nouwen, he talks quite a bit about one’s “inner fire.” Last week I posted You Must Protect Your Inner Fire if You Live Online.

I want to pick up on that theme where Nouwen wisely observes how the great artist Vincent van Gogh cared for his “inner fire.” Nouwen says,

Our first and foremost task is faithfully to care for the inward fire so that when it is really needed it can offer warmth and light to lost travelers. Nobody expressed this with more conviction than the Dutch painter Vincent van Gogh.

van Gogh states:

There may be a great fire in our soul, yet no one ever comes to warm himself at it, and the passersby only see a wisp of smoke coming through the chimney, and go along their way. Look here, now what must be done? Must one tend the inner fire, have salt in oneself, wait patiently yet with how much impatience for the hour when somebody will come and sit down– maybe to stay? Let him who believes in God wait for the hour that will come sooner or later.

Continue Reading…

Wanting Your Help for My Therapy Private Practice

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[image by D'Arcy Norman]

I don’t know if I have shared much of my journey over the last year or so with many of you, so I thought I would take just a couple of minutes to do so. Most of you know me from either this blog, or from the ministry world where I was a college pastor at Bel Air Presbyterian Church in Los Angeles from 2001-2008. And of course, we have probably connected at Twitter, Facebook, or some other social networking site or conference. If I don’t know you in person yet, I hope to meet you sometime.

Last year, my wife, daughter and decided to move from Los Angeles to Dallas for several reasons. One, to be closer to family. Two, cost of living. Three, new opportunities, especially vocationally. For me that meant a big career change from college pastor to marriage and family therapist. You see, four years into my role as college pastor I began to realize that my seminary training (M.Div) didn’t quite equip me for the huge number of issues my students would face, and how I might walk alongside of them. So I decided to go back to seminary and do a graduate degree in marriage and family therapy. That was one of the best decisions I have ever made.

Continue Reading…

You Must Protect Your Inner Fire if You Live Online

fire[image by Capture Queen]

I have been thinking a lot…a lot about Anne Jackson’s recent decision, Saying Goodbye to Facebook. And then yesterday she followed it up with an article at Purpose Driven, Why I Kissed Facebook Goodbye. Something that Anne said in the article really stuck out to me:

The ultimate question, for the social media world as for every other world, is this: Is how I’m spending my time bringing glory to God? When the online world becomes our only source of communication or inspiration, it may be time to take a little breather and log off.

What stuck with me is this. That since I have been more and more involved online, I feel that my ability to rest, sit in silence, listen, journal, and reap inspiration from the writers that fueled me for so long (the Bible, Dietrich Bonhoeffer, Henri Nouwen, Annie Dillard, Eugene Peterson, Fyodor Dostoyevsky, etc.), has greatly dwindled. And ultimately, I think that has led to less creativity from me.

Maybe what many of us are wondering is how we protect the creativity and inner fire…that which gives us life and helps us contribute to the communities around us.

Continue Reading…

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